After successfully importing the organization, installing and configuring the Email Router - it's time to let the user enjoy the glory but wait! i was unaware of the incoming issue :(
"Microsoft Dynamics CRM for Outlook cannot be configured while Microsoft Outlook is running. Close Outlook and try again."
The above message appeared when I try to use "Manage Organization" from with in Outlook so it should connect to the existing organization on the newly created CRM instance with a new name.
How did I solved this - I was actually trying to remove the organization from a different location instead I've to use All Programs -> Microsoft Dynamics CRM 2011 -> Configuration Wizard. Once opened I removed the existing CRM server link and added the new one.
-Best.
"Microsoft Dynamics CRM for Outlook cannot be configured while Microsoft Outlook is running. Close Outlook and try again."
The above message appeared when I try to use "Manage Organization" from with in Outlook so it should connect to the existing organization on the newly created CRM instance with a new name.
How did I solved this - I was actually trying to remove the organization from a different location instead I've to use All Programs -> Microsoft Dynamics CRM 2011 -> Configuration Wizard. Once opened I removed the existing CRM server link and added the new one.
-Best.
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