Microsoft Dynamics CRM Online:
Software Subscription. You pay a monthly subscription fee per named user for on-demand software hosted by Microsoft. In this model your company does not own the software. Maintenance fees are included in the cost. Includes Sales, Service, Marketing Functionality.
5 user minimum
Licensing Model
Microsoft Dynamics CRM On Premise:
Software Purchase. You pay a one time fee to purchase the CRM server license and named user licenses and have it installed on your own servers/hardware. In this model your company owns the software. Includes Sales, Service, Marketing Functionality. No user minimum.
The Microsoft Dynamics CRM Server is $3938 per instance.
Licensing Model
Software Subscription. You pay a monthly subscription fee per named user for on-demand software hosted by Microsoft. In this model your company does not own the software. Maintenance fees are included in the cost. Includes Sales, Service, Marketing Functionality.
5 user minimum
Licensing Model
- Professional at $65 per user per month and will include sales force automation, marketing and customer service. This is the traditional CRM suite and will be the most popular choice for most customers
- Basic at $30 per user per month and will include more limited sales, marketing and service for users who need to manage leads, accounts, contacts, cases and access custom applications or reporting
- Essential at $15 per user per month is intended for users who need to access to custom applications developed in house or by ISVs
Microsoft Dynamics CRM On Premise:
Software Purchase. You pay a one time fee to purchase the CRM server license and named user licenses and have it installed on your own servers/hardware. In this model your company owns the software. Includes Sales, Service, Marketing Functionality. No user minimum.
The Microsoft Dynamics CRM Server is $3938 per instance.
Licensing Model
- Professional version is priced at $984 per user and $787 per device
- Basic version is $342 per user and $236 per device
- Essential version is $79 per user or device
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