Free non-production instances and free storage in Dynamics CRM Online 2013

As some of you have already noticed, with Dynamics CRM Online 2013, we offer a free non-production instance and free storage.  Exciting, isn’t it? If you are not aware of this offering, please read on to learn more about this and how the non-production instance and free storage tie up with your CRM application.

Get the full details on MSDN site MSDN site.

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Hey where is Duplicate Detection in CRM 2013

So what is Duplicate Detection? Provides the ability to show potential duplicate records on the client side when creating or updating records

But unfortunately this has been removed from CRM 2013 :( hopefully Microsoft will bring this feature back.

I can't go back to my customers and tell them this sad story, so instead of jumping directly to a conclusion I tried my luck on internet and think what, I found a solution on Microsoft CodePlex open source site.

Enjoy!

Related Link

CRM Email Router service interruption...‏

It was near to New Year and I started receiving support call from one my prestigious clients complaining that emails were not received in CRM queues since yesterday.

On further investigation I found that CRM Email Router service was stopped, I tried several times but no luck.

Later I found that CRM Email Router service was stopped due to "SystemState.Xml" file corruption. Once recovered "SystemState.Xml" file, CRM Email Router service was back to normal.

As a normal practice its advisable to backup the following files to avoid such situations.

C:\Program Files\Microsoft CRM Email\Service\Microsoft.Crm.Tools.EmailAgent.Configuration.bin
C:\Program Files\Microsoft CRM Email\Service\Microsoft.Crm.Tools.EmailAgent.SystemState.Xml

Dynamics CRM installation best practices

Microsoft Baseline Configuration Analyzer 2.0 can help you maintain optimal system configuration by analyzing configurations of your computers against a predefined set of best practices, and reporting results of the analyses. Best practices are developed by a product development team or domain experts, and are packaged in the form of a best practice model. Models are available as separately-downloadable packages that can be run and analyzed by MBCA. MBCA lets users work with best practice models in a consistent, user-friendly way.

Good thing is you can use Microsoft Baseline Configuration Analyzer 2.0 to find out if the installation happened based on best practices.

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White Paper on Scalable Security Modeling with Microsoft Dynamics CRM

Microsoft has recently release white paper on Scalable Security Modeling with Microsoft Dynamics CRM 2013, which is available for download from the Microsoft Download Center.

Reference Link

CONVERGENCE 2013 - EMEA

Microsoft is deeply committed to transforming the world of business, and Convergence gave delegates the chance to make key business connections and to discover ways to transform their own Microsoft Dynamics solution. We are energized and inspired by all that was learned this week and hope to see you again soon!