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Sunday, January 5, 2014

Hey where is Duplicate Detection in CRM 2013

So what is Duplicate Detection? Provides the ability to show potential duplicate records on the client side when creating or updating records

But unfortunately this has been removed from CRM 2013 :( hopefully Microsoft will bring this feature back.

I can't go back to my customers and tell them this sad story, so instead of jumping directly to a conclusion I tried my luck on internet and think what, I found a solution on Microsoft CodePlex open source site.

Enjoy!

Related Link

Saturday, December 28, 2013

CRM Email Router service interruption...‏

It was near to New Year and I started receiving support call from one my prestigious clients complaining that emails were not received in CRM queues since yesterday.

On further investigation I found that CRM Email Router service was stopped, I tried several times but no luck.

Later I found that CRM Email Router service was stopped due to "SystemState.Xml" file corruption. Once recovered "SystemState.Xml" file, CRM Email Router service was back to normal.

As a normal practice its advisable to backup the following files to avoid such situations.

C:\Program Files\Microsoft CRM Email\Service\Microsoft.Crm.Tools.EmailAgent.Configuration.bin
C:\Program Files\Microsoft CRM Email\Service\Microsoft.Crm.Tools.EmailAgent.SystemState.Xml

Tuesday, December 17, 2013

Dynamics CRM installation best practices

Microsoft Baseline Configuration Analyzer 2.0 can help you maintain optimal system configuration by analyzing configurations of your computers against a predefined set of best practices, and reporting results of the analyses. Best practices are developed by a product development team or domain experts, and are packaged in the form of a best practice model. Models are available as separately-downloadable packages that can be run and analyzed by MBCA. MBCA lets users work with best practice models in a consistent, user-friendly way.

Good thing is you can use Microsoft Baseline Configuration Analyzer 2.0 to find out if the installation happened based on best practices.

Related Link

Monday, November 11, 2013

White Paper on Scalable Security Modeling with Microsoft Dynamics CRM

Microsoft has recently release white paper on Scalable Security Modeling with Microsoft Dynamics CRM 2013, which is available for download from the Microsoft Download Center.

Reference Link

Wednesday, November 6, 2013

CONVERGENCE 2013 - EMEA

Microsoft is deeply committed to transforming the world of business, and Convergence gave delegates the chance to make key business connections and to discover ways to transform their own Microsoft Dynamics solution. We are energized and inspired by all that was learned this week and hope to see you again soon!

Monday, November 4, 2013

The new CRM 2013 Look and Feel

The new User Experience of CRM 2013 and CRM Online Fall ‘13 release of Microsoft Dynamics CRM is a milestone in moving customers to a new, delightful user experience. The reference link explains the high level overview of on-premise and online versions of the product.

Reference Link

Sunday, October 13, 2013

How to identify if you are using legacy features in CRM 2011

To assist you in this effort, Microsoft has created a tool to help identifying and correcting unsupported code prior to upgrade. You can download, install, and run the tools explained below on your Microsoft Dynamics CRM 2011 organization to confirm.

Microsoft Dynamics CRM 2013 Custom Code Validation Tool - The custom code validation tool will examine web resources and shows where there might be some problems. The issues that are flagged are either using unsupported coding processes or using the CRM 4.0 objects and functions. You can download this tool and extract the contents. Within the contents you will find instructions about how to install and use the tool.

Reference Link

Legacy Feature Check Tool - The legacy feature check tool detects and reports on server extensions in your organization that use the 2007 endpoint and legacy Microsoft Dynamics CRM 4.0 features. These checks are also performed when you upgrade your server.

Reference Link