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Saturday, April 5, 2014

CRM 2011 - Redeploying an existing organization - Part VI

Once again I'm at the mercy of CRM 2011 but this time it related to user account who was not able to use CRM after organization import happened.

CRM 2011:Business Management error the user id associated with the current record is not valid!

This is the exact error message I received on the web browser whenever the existing user tries to login - upon later investigation it turned out that for some reason (God know what) this happened and the resolution would be:
  1. Create a dummy/test account
  2. Replace (map) the existing account with the new test account
  3. Once login with the new test account
  4. Revert the changes by replacing test account with the existing 
  5. Try to log in  and it will definitely work 

Best of luck!



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